Bin Verification Form - Complete before 30 June 2013​
Confirmation of number of bins as per Bin Verification Process. The City embarked on a bin verification project at the beginning of February 2013. Various communiques were done in this regard by Pikitup to this regard in the form of press releases, A5 brochures and a schedule of when properties will be visited. 

Click here to complete, sign and submit the form 

Corporate GIS - Fax Service Application Form 
Application form to obtain certain property related information by Fax Service. 
Fax Service Application Form 2013 

Corporate GIS - GIS task request form and pricing
Request Form to order a customised map or electronic data. Please complete form, sign and fax back to (+27 11) 403-3511 
Click Here 

Sectional Title property owners 
Sectional Title Property Owners - Update your Details 
Brochure for MPRA Sectional Title Issues 
Complete and submit the Sectional Title Property Information form 

Valuation Services - Objection Forms A, B and C 
Current (and proposed) legislation makes ample provision for any person to object to an entry in a valuation roll, provided that such objection takes place in the prescribed manner and within the prescribed objection period. An objection will be heard and considered by a Valuation Board and a Valuation Appeal Board, should you wish to appeal against the findings of the former. Each new valuation roll must be advertised in a prescribed manner, and such roll must be made available to the public for inspection and objection. Once the inspection period has closed and a valuation roll has been certified, no more objections can be entertained. However, we invite you to correspond with us regarding such matters, as there are a few conditions under which a supplementary valuation may be performed. 

  • FORM A = Residential

  • FORM B = Properties other than Residential or Agricultural (e.g. Businesses, Factories, Offices and Schools)

  • FORM C = Agricultural holdings and farms

Refunds Application Form 
REFUNDS are given on credit balances and deposits once a City account has been closed. 
They are also issued for inactive accounts that have a credit balance. 
Refund Application Form 

Debit order form 
The most convenient method for you and the City is to pay by debit order. 
Special Debit Order forms are available from any of the Customer Service Centre's. 
Download the automatic payment form for monthly water, electricity and rates accounts [PDF, 26kb] 

Building Plans Applications Forms 
Download the three forms below for building applications. Print them out and fill them in, then submit them to the Development Planning department counter at the Metro Centre in Braamfontein. 
To view building plan details or download the application forms below: 



Customer Care:

  0860 562 874​​​​​​​

Emergency Connect:

  (0)11 375 5911​​​​​​​