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​All queries for the City of Johannesburg should be ​channeled through Joburg's Call Centre on 0860 Joburg or 0860 56 28 74 or e-mail joburgconnect@joburg.org.za, which is available 24 hours 7 days a week.

Everything you need to know about dealing with the City can be found here - from information about paying accounts to the process involved in getting a clearance certificate when selling your house - Read More...

Website or Technical issues please see our Help Pages.

 City of Johannesburg

​General Queries
Customer Care Number
0860 Joburg or 0860 56 28 74

Email: joburgconnect@joburg.org.za

​Emergency Connect
+27 11 375-5911
Change of Address
Email: joburgconnect@joburg.org.za
Fax: +27 11 381-9377
Ph: 0860 Joburg or 0860 56 28 7

 Corporate Geo-Informatics & Online Mapping

​Information and queries
Physical Address:
Corporate Geo-Informatics
City of Johannesburg,
158 Civic Boulevard,
Metropolitan Centre,
8th Floor, A-Block, Braamfontein

Map:
Click Here to View Map

Fax Number:
+27 11 339-5582

Postal Address:
P.O. Box: 1049
Johannesburg, 2000

 

Online Mapping Telephone:
+27 11 407-6159

CGIS Email:
cgis@joburg.org.za

 

Online Mapping Email:
ims@joburg.org.za

 Building Plan & Progress

Information and queries

​Corporate Geo-Informatics
Building Plan Administration,
Metropolitan Building,
158 Civic Boulevard,
Ground Floor, Braamfontein

Email:Emmanuelmu@joburg.org.za
Ph: +27 11 407-6055/6058

Postal Address:
P.O. Box: 30733
Braamfontein, South Africa

 Valuations

​For any queries and questions on Valuations on your property, please contact the City of Johannesburg's Customer Care Number: 0860 Joburg or 0860 56 28 74

MY ACC​OU​NT

Customer Care:

  0860-JOBURG​​​​​​​
  0860 562 874​​​​​​​

Emergency Connect:

  (0)11 375 5911​​​​​​​

 Fraud Line

​Contact us confidentially if you have any
information relating to fraudulent activity:

0800 002 587